The BB Foundation portal on the Internet provides address, email and telephone numbers for contact, as well as a list of all managers, in addition to links to the institutional profiles of social networks. BB Foundation also has a channel for handling doubts and receiving criticism, praises and complaints, called “Contact us”,  available on the institution's portal.

Complaints involving employees that deal with conflicts, deviations from ethical conduct, noncompliance with internal rules and ethical consultation, relating to BB Foundation, can also be forwarded through the Internal Ombudsman of Banco do Brasil, which is the direct communication channel for employees. The contact on the channel can be made anonymously or identified, preserving secrecy and confidentiality in the handling of all demands.

BB Foundation makes available on its Internet portal the access to the Reporting Channel, intended for receiving and handling complaints of criminal offenses. The space may also receive suspicions of harmful acts, qualifying as corruption, practiced by employees or by third parties against BB Foundation, as a result of the execution of socioenvironmental projects. This channel ensures anonymity and the report can be made by any citizen.

BB Foundation voluntarily makes its institutional information available om ‘GIFE Transparency Panel’, making them public and demonstrating the commitment to improving transparency practices.